Return & Refund Policy

At Zenvaro, we want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The item must be in its original packaging

• Proof of purchase or order number is required

Non-Returnable Items

Certain items may not be eligible for return for hygiene and safety reasons once opened.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can resolve the issue.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: support@zenvaroshop.com